Field Service Engineer

Job Title: Field Service Engineer
- Field Service Engineer - Forklift Trucks
Location: Birmingham and the West Midlands
Salary: Up to £37,000 + Bonus + OT
Benefits: Company van, overtime, bonus, pension, health cash plan and life assurance
Contract: Permanent | Full-time

An established UK materials-handling business is seeking an experienced Field Service Engineer to support its customers across Birmingham and the wider West Midlands.

This is an excellent opportunity for an engineer with forklift truck or materials-handling equipment experience to join a respected business offering a competitive package, ongoing training and long-term career stability

The Role
Working from home and travelling to customer sites throughout the region, you will service, maintain and repair a range of forklift trucks and associated materials-handling equipment.
Your responsibilities will include:

• Carrying out planned servicing and preventative maintenance.
• Diagnosing mechanical, electrical and hydraulic faults.
• Completing breakdown repairs and returning equipment to service efficiently.
• Working on both customer-owned and company-owned machinery.
• Communicating repair requirements and completion times clearly to customers.
• Ensuring all work is completed safely and to a high standard.
• Accurately completing service reports and supporting documentation.
• Managing your workload independently across an assigned geographical area.
• Maintaining excellent relationships with customers and internal service teams.

About You
To be considered, you will need:

• Previous experience servicing or repairing forklift trucks or similar materials-handling equipment.
• Strong mechanical, electrical and hydraulic fault-finding skills.
• Relevant engineering qualifications or manufacturer training.
• The ability to work independently while managing a regional workload.
• A professional and customer-focused approach.
• A strong commitment to health and safety.
• Good communication and organisational skills.
• A full UK driving licence.

Experience working with other mobile plant or capital equipment may also be considered, although forklift truck experience is essential.
Salary and Benefits

• Basic salary of up to £37,000, depending on experience + Bonus + Overtime
• Company van.
• Paid overtime opportunities.
• Performance-related bonus.
• Company pension scheme.
• Health cash plan.
• Life assurance.
• Ongoing technical training and development.
• Long-term progression within an established national organisation.

If you are an experienced forklift or materials-handling engineer looking for a stable field-based position across the West Midlands, apply today for a confidential discussion.