Service Desk Coordinator

Sheridan Maine are pleased to be working in partnership with a reputable company based in Feltham who are currently seeking a Service Desk Coordinator to join their busy team.
 
Working closely with the warehouse and back office team, the role will be responsible for the following duties:
 

• Dealing with telephone enquiries from customers
• Scheduling new jobs and allocating engineers
• Logging calls and updating job information on computer records
• Providing quotes and estimations to customers
• Reviewing contracts ensuring customer agreements are adhered to
• Providing stock management, ensuring accurate up to date records
• Assisting in the warehouse with physical stock movement and checks

The successful candidate will have the following desired skills & experience:
 

• Strong customer service skills
• Positive and enthusiastic individual
• Good administration and organisation skills
• Able to assist the warehouse with stock checks

The company have car parking onsite and are accessible by public transport. 

You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.