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Pertemps
£26,500 Per Annum
Full Time, Permanent
Aldridge, West Midlands
Ref 042118141
Posted 7 days ago
RGB Recruitment
£28,000 - £32,000 Per Annum
Full Time, Contract
Devon, Devon
Ref 65210
Posted 13 days ago
Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Litton Cheney, Dorset
Ref 98564
Posted 2 days ago
Pertemps
£26,000 - £30,000 Per Annum
Full Time, Permanent
Rochester, Kent
Ref 447106708
Posted 24 days ago
Pertemps
£13.28 Per Hour
Full Time, Temporary
Wolverhampton, West Midlands
Ref 036000485
Posted 23 days ago
£35,000 - £40,000 Per Annum
Full Time, Permanent
Chigwell Row, Essex
Ref cdSCoLAB
Posted 16 days ago
Pertemps
£30,000 - £35,000 Per Annum
Full Time, Permanent
Widnes, Cheshire
Ref 011106800
Posted 3 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basildon, Essex
Ref 383101409
Posted 28 days ago
Pertemps
£13.90 Per Hour
Full Time, Temporary
Yate, South Gloucestershire
Ref 043315137
Posted 8 days ago
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
High Wycombe, Buckinghamshire
Ref 372219937
Posted 17 days ago
Frequently Asked Questions:
How many Customer Service Coordinator jobs are available on Pertemps?
There are 44 Customer Service Coordinator jobs available on Pertemps right now.
What does a Customer Service Coordinator do?
A Customer Service Coordinator is responsible for overseeing and facilitating customer service operations, ensuring seamless communication and efficient issue resolution. This role involves coordinating tasks, managing customer interactions, and contributing to a positive customer experience.
Tasks required include:
- Coordinate customer service activities, ensuring timely and effective response to inquiries and concerns..
- Oversee the workflow of customer service representatives and allocate tasks as needed..
- Provide support to customer service agents in resolving complex issues or escalated cases..
- Maintain accurate and organized records of customer interactions in the CRM system..
- Communicate with customers through various channels, addressing inquiries and providing assistance..
- Collaborate with other departments to streamline processes and improve overall customer satisfaction..
- Analyze customer feedback to identify trends and areas for improvement..
- Monitor key performance indicators (KPIs) and report on customer service metrics..
- Ensure adherence to company policies, procedures, and service standards..
- Foster a collaborative and positive working environment within the customer service team..
What are the entry requirements for a Customer Service Coordinator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.