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Pertemps
£13.50 - £14.20 Per Hour
Full Time, Temporary
Biggin Hill, Greater London
Ref 447106362
Posted 26 days ago
SSR Personnel
£60,000 - £65,000 Per Annum
Full Time, Permanent
Chelmsford, Essex
Ref 159102711
Posted 7 days ago
Pertemps
£34,376 Per Annum
Full Time, Permanent
Bristol, Bristol
Ref 043314915
Posted 28 days ago
RGB Network
£28,000 - £32,000 Per Annum
Full Time, Permanent
Surrey, Surrey
Ref SURREYSERVICE01
Posted 13 days ago
RGB Network
£28,000 - £30,000 Per Annum
Full Time, Permanent
Surrey, Surrey
Ref cd30kad
Posted 4 days ago
Pertemps
£27,000 Per Annum
Full Time, Permanent
Glasgow, Glasgow City
Ref 232103905
Posted 29 minutes ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103836
Posted 14 days ago
£25,500 - £26,000 Per Annum
Full Time, Permanent
Exeter, Devon
Ref V41105012
Posted 7 days ago
Pertemps
£14.11 Per Hour
Full Time, Temporary
Basingstoke, Hampshire
Ref 365206243
Posted 11 days ago
Pertemps
£14.18 Per Hour
Full Time, Temporary
Dornoch, Highland
Ref 086109452
Posted 6 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 51 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.