3/5 G4 Administrator

629106610

£13.08 Per Hour

Full Time

Temporary

Glasgow, Glasgow City

Administration

Posted 28 days ago

Expires In 18 Hours

Job Description

Our client, a highly respected Higher Education establishment based in Glasgow, requires an Administrator on a temporary basis. The salary for the position is £13.08/hour, working 35 hours per week Monday to Friday.

Main purpose of role:
To provide an efficient and effective administrative support for the department.

Accountabilities/Responsibilities:
  • Being the first point of contact for patients, staff, consultants via phone, email, and online channels
    • Providing daily admin support and scheduling appointments while maintaining accurate records and confidentiality
    • Preparing case notes, consents, and documentation for appointments
    • Providing rotational reception cover (including occasional evenings – approximately one per fortnight), welcoming patients and updating clinical staff
    • Processing payments, invoices, refunds, and issuing receipts
    • Managing patient queries and escalating to clinicians when needed
    • Updating NHS and University systems and databases (such as MS Office, Agresso, Core, IDEAS etc)
    • Staying organised and managing a varied workload in a fast-paced environment

Key Skills and Requirements:
  • Relevant experience gained in a similar role
    • Excellent administrative and customer service skills
    • High degree of computer literacy including familiarity with MS Office
    • Highly organised with excellent attention to detail and accuracy
    • Excellent Interpersonal and communication skills both written and verbal
    • Able to work flexibly and effectively under pressure
    • Able to work as part of a team and on own initiative