Job Description

Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just outside of Rugby, Ryton Upon-Dunsmore

MUST DRIVE DUE TO LOCATION

Salary: £12.50phr

Hours of work:
Monday - Friday 08:00-16:30 / 09:00-17:30

Location:
Ryton Upon Dunsmore

As a Customer Service Advisor your duties will include:

Investigating and resolving customer complaints
Escalating enquiries to the appropriate teams when necessary
Handling all incoming customer enquiries
Maintaining an accurate customer performance management database
Handling all inbound and outbound telephone calls for a business
Generating regular customers reports on a day-to-day basis.
Managing internal and external communication
Operating various internal systems; from stock movement to fleet tracking
Dealing effectively with all customers enquires and conducting investigations.

Key Experience

Excellent interpersonal skills and ability to work in a small team.
Clear communication skills and strong command of English language
Great attention to detail and ability to multitask.
Excellent IT skills and good Microsoft packages
Ability to work calmly under high-stress situations in a fast-paced environment.
Flexibility to cover various shifts including Saturdays.
Own transport (essential)

What our client is looking for in you:

Flexible
Honest
Reliable
Hardworking

You will benefit from:

Weekly pay
Holiday & Sick pay
Immediate start

Call us : 01788 578888

Apply online

Visit us : 11 Bank Street, Rugby, CV21 2QE

Send your CV to rugbyadmin@pertemps.co.uk & subject the email "Customer Service Advisor"

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